Ripley’s Aquarium - VUIX AI
Ripley Entertainment worked with Immersive Arts to integrate VUIX AI technology within their penguin exhibit at Ripley’s Aquarium. This AI kiosk experience brings a new level of interaction and education to visitors at Ripley’s Penguin Playhouse, offering immersive, multilingual engagement with the aquarium’s beloved penguins.
At Ripley’s Aquarium, the VUIX AI kiosk allows guests to ask any question about the penguins and receive instant, accurate responses from a custom Ripley’s AI avatar, providing a dynamic and personalized experience for every visitor.
Within the first two months of installation, the VUIX AI kiosk at Ripley’s Aquarium successfully answered over 10,000 penguin-related questions from guests, with a portion of these interactions conducted in languages other than English. The analysis of the data generated from guest questions provides Ripley Entertainment with unprecedented insights to create relevant programs for future visitors.
Beyond providing informational engagement, the powerful AI technology behind VUIX AI can be integrated with point-of-sale, wayfinding, reservation, and management systems, offering operators a comprehensive tool to enhance guest services and streamline operations.